Commonly Asked Questions

Q. - Are you able to do rush orders?
     A. Yes, we are able to do rush orders, for funerals or memorial events. Please Call us personally to talk about your needs and timeline. 509-292-0410 or email us after duty hours at

Q. - Where are your bracelets and dog tags made?
     A. Our dog tags and bracelets are made right here in the United States of America. We are located in Elk, WA

Q. - How long will it take to get my order?
    A. Orders are usually processed within 10-14 days or faster. During Aug-Oct we are in our busy engraving season and orders take the longest. Items ship with the United States Postal Service with Priority mail service and that usually takes 2-3 days. You will get email with your tracking number as soon as it ships.

Q. - Can I change the color of the engraving?
     A. No. Whichever color of tag or bracelet you choose will always have silver engraving. This includes the silver tags.

Q. - I don't see my logo I need. Can you custom make my logo?
     A. Please contact us. We might have your logo and haven't loaded on the website yet. If we do not have your logo and you are ordering in bulk we might be able create your logo for a one time art fee. We can not do copyrighted designs.